product quality assurance

A. Product Quality Assurance Measures ---- Start with pump selection and material selection.
1. The twin-screw pump and the mixed-use pump adopt the pump body and the bushing in a separate structure to ensure that the pump body and the bushing are made of high-quality cast steel material and wear-resistant ductile iron, which ensures the permanent service life of the pump body. The cam rotor pump selects the most suitable materials according to the working conditions, such as cast steel, stainless steel, duplex steel, etc., to ensure the long service life of the pump.
2. Use high-quality mechanical seal to ensure the pump's tightness and no leakage.
3. The pump flow is stable, with a positive deviation of less than 5%, and no negative deviation.
4. Fine manufacturing, to ensure that the pump delivery pressure is stable, reach the set value, no negative deviation.
5. Ensure that the pump runs smoothly and the noise is low, less than 85dBA
6. The design life is 20 years, and the continuous operation life is at least 10 years. At present, the twin-screw pump and cam-rotor pump produced by our company in 2001 are still in continuous use, with a continuous life of more than 15 years. Such as: Hailong Chemical Fiber, Xinxiang Chemical Fiber, Yinying Chemical Fiber, Xinxiang Chemical Fiber, etc.
B. Product quality assurance measures ---- in production, in management.
1. Our company has a complete quality management system and established a complete quality management system. In 2004, it passed the ISO9001: 2000 quality management system certification. In the quality management system, ensure that the management details of production are carried out in accordance with the regulations.
2. Designate a person to be responsible for the coordination and supervision of the production schedule and quality of the pump.
3. Require the inspector to carry out inspection from the production process, and inspect the processed parts one by one, without missing inspection.
4. According to the contract progress requirements, the processing progress of each part is reasonably arranged, and it is carried out in stages. We are divided into the material preparation stage, the part processing stage, the assembly stage, the experimental stage, and the spray coating packaging ready stage to ensure that the production is carried out in an orderly manner to meet the contract delivery time requirements.
5. Due to the use of foreign advanced technology to manufacture, the quality is excellent, the service life is more than 10 years, we establish product files for customers to ensure the traceability of the products.
6. We refine management, meticulous organization, quality assurance, and progress, to provide users with quality products.

Product after sales service commitment

A, product technical service and after-sales service content and measures
1. Our technical engineers provide product technical training for users, explain the structural characteristics of the pump and the adjustment method of performance, so that the operator can grasp the basic performance characteristics of the twin-screw pump and the cam rotor pump.
2. Carry out training on the operation of the twin-screw pump and the cam rotor pump to avoid dangerous things that may be caused by misoperation.
3. Conduct maintenance method training so that users can judge and master the maintenance method.
4. In terms of after-sales service, our company has professional after-sales service personnel to provide users with free guidance installation and commissioning services, solve various problems that may be encountered, and ensure the smooth progress of the project.
5. Our company's products implement three guarantees, the warranty period is 1 year, except for wearing parts.
6. Our company's professional after-sales service personnel provide users with quality after-sales service. If there is a quality problem with the product, we will respond within one hour and come up with a solution. Within 12 to 48 hours, the service personnel rushed to the scene to service and solve the problem.
7. Provide maintenance technical training and technical guidance for users free of charge.
8. Provide the user with lifetime maintenance and repair services after the warranty period.
9. Since the pump is manufactured with international advanced technology, the quality is excellent and the service life is more than 10 years. Therefore, we build product files for users, which is convenient for service users. We not only provide users with quality products, but also provide high quality products. service.
B, after-sales service, warranty commitment
1. Our company's products implement three guarantees, the warranty period is 1 year, except for wearing parts.
2. Provide lifelong maintenance and repair services for users after the warranty period.
3. Our company has professional after-sales service personnel to provide users with quality after-sales service. If there is a quality problem with the product, we will respond within an hour and come up with a solution. Within 12 to 48 hours, the service personnel rushed to the scene to service and solve the problem.
4, for the user to provide free maintenance technology training, technical guidance. We not only provide users with quality products, but also provide quality services.